(1) Within East & West Malaysia, we will free shipping for WEST Malaysia if purchase RM150 or above / EAST Malaysia if purchase RM200 or above (after discount price & based on stock availability). Our stocks all are showing actual quantity in our web. If happen shortage, we will contact with you immediately by email. For orders purchase amount below RM150 (West Malaysia) or RM200 (East Malaysia) will be sending by courier based on parcel weight. Please select your location & free shipping option as per your receive address accordingly when placing order. For below RM150 (West Malaysia) or RM200 (East Malaysia) purchase, shipping charges as follows : -
- West Malaysia: min charges is RM7.2 for below 500g
- Sarawah: min charges is RM9.80 for below 500g
- Sabah: min charges is RM10.45 for below 500g
** courier charges is based on parcel weight. normally 1-2 pieces of garments would be under 500g **
** each piece of garment estimated about 150-350g **
** if you would like to use specify courier service, please consult us at email@example.com, charges might need to be top up for other courier service **
** if would like to change any shipping address WHICH is not tally in your order details, pls send SEPARATE email (pls put subject: order no #### request for change of shipping address) & HIGHLIGHT to us with our email reply confirmation, otherwise orders would be sending as per your order details **
(2) For Singapore, please arranage all transactions are in Malaysia Ringgit. We will free shipping if purchase RM500 or above (after discount price). Order will be sending by air parcel which transit time will be estimated about 1-2 weeks working days. If you would like to ship by poslaju (transit time estimated about 4-6 working days), kindly consult before payment made.
(3) International Oder: please arrange all transactions are in Malaysia Ringgit. For International Shipping: free shipping is not applicable. Shipping charges in the system is set as normal air parcel rates when you are placing the orders. Kindly confirm rates with us before payment is made. If you would like to ship by poslaju (Malaysia National Post Express Service), kindly consult before payment made.
We will arrange your order by courier on the same day if correct amount and full payment is received and your email notice reach us before 2pm (for working days Monday to Friday). We are off on every Sat & Sunday. Transit time within Malaysia normally will be about 2-4 workings days (3-7 working days during peak season, before or after long holidays), it may take another 1-2 days for remote areas. Kindly be noted that post office is not working on every Sat, every Sun and public holidays. Orders with correct and full payment received during these period will be sending out on the next working days.
Please arrange payment in 2 days or your order would be automatically cancelled.
Any excess payment would be credit to your account for next purchase and pls email us firstname.lastname@example.org for details.
For shipping insurance protection, buyer is responsible for their own insurance arrangement.
** All return / unsuccessful parcel which returned back to mammahouse, customer may have arrange postage for parcel resend **
Once payment done, pls EMAIL your order/payment details as below:
1.) Mamma House Bank Name - Maybank or CIMB or Public Bank (pls indicate)
2.) Banking Date -
3.) Banking Time -
4.) Banking Reference No (if have) -
5.) Total ammount you have paid -
6.) Your Purchase Order No -
You may send the above info to: Email Address :email@example.com
Your purchased products will not be delivered until we have this confirmation.
You may contact us at firstname.lastname@example.org if you have any doubt. Thank you for your support to mammahouse.com!